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Chris Zumwalt, CEO of BridgeClimb Sydney, on being a Servant Leader

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Giants, this is episode #73! Today we have the CEO of BridgeClimb Sydney, which is the #1 ranked experience in Australia. To date, over 4 million people from more than 140 countries have climbed the Sydney Harbour Bridge since 1998, including Oprah Winfrey, Hugh Jackman and Jamie Oliver. Previously, our guest was the CEO of Scenic World Blue Mountains where he served a 10-year tenure.


His formal studies include a Bachelor’s degree in Business, Management and Marketing – plus a Master’s in Information and Communication Sciences – both at Ball State University, Indiana.

He is a man of many layers, including being a servant leader that specialises in creating world-class cultures and building exceptional iconic experiences. He believes the heart of all business is people and that his role is to create a space where people can be the best version of themselves.

One of the things that really got me was when he said that “in order to truly know and lead a person you have to know their pain”. Personally, the conversation we had reminded me that – excelling in our careers and reaching ambitious goals, takes a tonne of inner-work – and requires showing up with an open heart and open mind when working with others.

Some of the topics we spoke about include:

  • The most unexpected thing that’s happened on the bridge during a climb
  • Setting up people in your company to be the best version of themselves
  • What ‘building exceptional iconic experiences’ means to him
  • What servant leadership is, and what we can learn from it.


So if you’d like to improve your leadership skills, or hear answers to some of the bigger questions, then this is for you – as we uncover what makes an empathic, courageous leader.

I present to you … the high-climbing, multi-layered, truth-seeker … Chris Zumwalt!



More on Chris can be found via the links below:

LinkedIn: Chris Zumwalt

BridgeClimb Sydney

Scenic World

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About Ram Castillo


Ram is an award winning Design Director, Blogger, top ranking Podcaster, Speaker, Instructor and Author of two internationally acclaimed books 'How to get a job as a designer, guaranteed' and 'How to get a mentor as a designer, guaranteed'. He's based in Sydney, Australia and in 2012, started the blog which helps thousands of design students and graduates be employed. Ram has since been featured in Communication Arts, HOW magazine, Herman Miller, deFrost*, and Apple.

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